The Contemporary Global Marketplace - IT, Software, and Services

"Had there not been outsourcing and utilization of cheaper resources offshore, average computer users would not have been able to afford the hardware and software that are available to them today." In this manner, author Robin Sood brushes aside superficial criticism of outsourcing and brings home to the reader of IT, Software and Services: Outsourcing and Offshoring two key points: outsourcing is already widely used and its positive effects go well beyond increased company profits. Forget about the naysayers and the trumped-up, political maelstrom of controversy surrounding the issue of outsourcing, Sood urges. Instead, consider that outsourcing is here to stay, as an inevitable part of the global market, and is already providing most of us with practical benefits.

Policy makers and industry leaders already understand these matters, but Robin Sood has dedicated himself to making the best information and strategies pertaining to outsourcing and offshoring more widely available. Sood is an ideal person to take on this task, as he has more than fourteen years of experience in the outsourcing field, in domains from oil well-logging to banking, and in various nations around the world. Currently, Sood is Program Manager of a large product development program with 280 staff members and nine sites in five countries: China, France, India, Japan, and the U.S.

IT, Software and Services: Outsourcing and Offshoring distills his experience, offering the reader concise, information-packed overviews of such crucial topics as