Online Billing: To Suppress or Not To Suppress?

Electronic billing or online billing presents opportunities to significantly reduce the cost of sending bills and receiving payments. Experts have identified three areas of cost savings:

1. Decrease in postage from paper suppression

2. Decrease in the number of calls to a customer service organization

3. Decrease in the number of days a sale remains outstanding.

In this article we will explore how to effectively use online billing to decrease the dollars spent on paper and postage.

In order to save on paper and postage you must encourage the customer to decline receiving a paper bill. Some companies rightly ask the question,