All of the World of Business Is a Stage

One of the basics of acting taught to me in grade school was the important principle of "staying in character." Staying in character means holding the image and personality of the character you are assigned to portray without letting your own personality leak through.

Applying the principle in school, I would lock my legs stiffly and allow my arms and hands to flex gently as if they were in a flowing breeze. It was not easy for me as a third grader to stay in character as a tree.

My professional acting career still lies dormant, but the concept of being in character is wide-awake. I heard a story last week about a small business that makes a point of having its employees remain in character at all times during the work day. No, I'm not talking about Disney World. I'm talking about a dentist's office in the UK. The owner is so adamant about the professional staff acting in the best interest of the practice when dealing with the patients (customers), that a sign is installed on the employee lounge door that says " BackStage". The backstage sign makes the important point that the rest of the office space requires an onstage performance for all on the team.

The help wanted advertisements never have the following wording included in the job description; "Acting Experience, a plus". Employers should include the phrase.

Wouldn't it be nice if other businesses would enforce the onstage performance of their employees?