Are you a motivational speaker who consistently gets rave reviews yet your ratio of speaking to return rate is not where you would like it to be? Perhaps you are a trainer whose delivery is complimented time and again, and yet you are only being asked by 10 to 20% of the clients you see for a repeat performance?

Are you starting to think that there is something wrong with your message or delivery despite the rave reviews? Maybe you were wondering if your fee is too steep. That may be a valid concern when organizations are faced with discretionary spending, but the rule of thumb is that you are only charging too much if more than 1 in 5 people complain about it. So, if that is not the case what else could it be?

Stumped? Well, I believe I have the answer to your questions and it has nothing to do with either of these scenarios and everything to do with metrics.

If you care to read on, I will shed some light on WHY this buzz word is so important for you to understand, and how you can use the information in this article to increase your business, get ahead of your competition and immediately raise the ratio of clients who call you back for repeat business.

Companies who have introduced performance management cultures into their organizations have been found to have higher profits and stronger market performance. Performance management is the terminology being used in industry today to measure performance against business goals and employee competencies. Is it any wonder then, that if what you are