Choosing an Online Casino - 10 Key Questions Beginners Must Ask
Okay! You are a complete novice, you have never gambled at an
online casino but due to the recent media hype, your interest
has been peeked and you want to give it a go.
Which casino should you play at? There are so many out there,
that you really do not know which one is the right one for you.
The prospect of becoming an online gambler excites you along
with winning some serious money, but you are cautious and want
to choose carefully.
Detailed below are 10 critical questions that you should ask
(and get answers to) before signing up with a particular casino.
1. What type of casino games interests me?
You will need to decide what type of game you want to play.
There are literally dozens of casino games on offer from
favourites such as blackjack, roulette, video poker, craps and
slots to games that are not immediately associated with casino
gambling such as bingo, lotteries, sports betting or skill
gaming. Then of course there are specialist sites dedicated to
just poker, where you can choose from a multitude of different
game variations from Texas Hold'em to 7-Card Stud.
2. What kind of licences does the casino have?
There are two of particularly importance - a software licence
and a jurisdiction licence. All online casinos use third-party
gaming software, such as CryptoLogic, Boss Media and Microgaming
- 3 of the best in the industry. In order to use this software,
the casinos are required to sign long-term contracts that can
cost many thousands of pounds, so you can be sure that these
casino operators have long-term stable businesses. The most
reputable online casinos also have a jurisdiction licence from
where they operate, the most well known being Kahnawake in
Canada. This means that the country of jurisdiction will be able
to independently audit the payouts and ensure that the casino
adheres to their strict rules.
3. What kind of security measures does the casino utilise?
This is of critical importance. You will be providing the casino
with personal and sensitive banking data, so you need to make
sure that it is able to handle this information over a secure
connection. 128-bit SSL encryption achieves this is and is
impenetrable to a potential hacker.
4. How long has the casino been in operation?
If the casino has been operating for 5 years or more, you can be
reasonably sure that it is reputable.
5. What type of payment and withdrawal methods does the casino
employ?
Some of the most common payment methods are NeTeller, FirePay,
credit card and bank transfer. Make sure that the casino offers
a payment method that satisfies you. Also of critical importance
are the withdrawal methods available. What are they and how
quickly can you receive your winnings? Are there any withdrawal
charges? These are all critical questions.
6. What is the casino's privacy policy?
Carefully read the privacy policy before handing over any
personal or banking information including your e-mail address.
You will want to make sure that the casino will not distribute
any sensitive information to third parties. You most certainly
do not want to get bombarded with spam.
7. What customer support options does the casino offer?
Customer support should be available 24:7:365 and be contactable
by phone, fax, e-mail and live chat. This is a very good sign
and it indicates honesty and a readiness to resolve any issues
that may arise.
8. What type of starting or welcome bonus is on offer?
Look for a casino that offers a good welcome bonus and does not
have a high wagering requirement (the amount that you must
gamble before being able to cash-out). There are three basic
types of welcome bonus offered by the casinos: a fixed bonus -
triggered by a predefined minimum deposited by you; a matching
bonus - usually a percentage of the amount that you deposit up
to a pre-defined maximum; and occasionally a no-deposit bonus -
requiring no initial deposit by you.
9. What type of loyalty programme does the casino operate?
If you intend to gamble on a regular basis, then finding a
casino that rewards regular play is important. Often termed VIP
or Comp programmes, they can come in different guises. Read the
details carefully and compare it to other casino loyalty
programmes.
10. What type of playing guides does the casino have?
The best online casinos not only provide a systematic guide to
help you get started playing at the casino but also provide
comprehensive individual game guides that teach you the basics
of the most common games. Read these guides carefully and make
sure that they are helpful and understandable to you.