Towers Perrin, the corporate benefits consulting firm, surveyed over 1000 American workers and found the following:

* Only 51 percent of all workers trust their organizations to tell the truth in employee communications

* Only 48 percent of all workers with more than five years of tenure believe their companies are honest in their employee communications

* Only 44 percent of all workers over age 50 trust their organizations to tell them the truth in employee communications

Organizations then wonder why worker productivity decreases, employee loyalty is at an all time low, and human resource situations increase. Your employees see everyday, at least in their eyes, the following:

* Record profits, yet massive layoffs

* Hearing how important they are, yet having their jobs outsourced

* Experiencing changes to their jobs, yet not being asked for their ideas

* Being told how they are doing a great job, yet being yelled at for mistakes in front of colleagues

No wonder there is tension in the workplace. When I work with organizations, the following three concerns are the ones usually express:

"My supervisor, manager, etc., doesn