Enpria Increases Consulting Revenue by 37 Percent in First Year
of Implementing VCG's WebPAS
2001 ushered in a new era of slashed revenues, collapsing
margins and a hostile business climate that would forever change
the recruiting and staffing industry. In three short years,
nearly 70 percent of Enpria's competitors would close their
doors. Only those able to deliver "faster-better-cheaper-safer"
would survive.
Enpria needed to find powerful process leverage, and do so fast,
or face competitive elimination. Large national firms leveraged
process automation and promised unprecedented operational
efficiency. The rise of the national job boards such as Monster
and DICE promised to level talent access. Human resources and
purchasing organizations compressed vendor margins thus
eliminating traditional value-added consultative recruiting.
Enpria needed new tools and business models to meet this
challenge and stay in business.
Doug Mathias and Russell Ervin, the firm's founders, went back
to the basics and re-engineered their entire business. Enpria
delivers IT Professional Services, Staff Augmentation and
Contingent/Retained Placement Services. While each is delivered
with varying degrees of client participation and service levels,
they share back office, recruiting and tracking functionality.
Significant and immediate improvement could be achieved by
leveraging technology to not merely automate the core tools, but
increase the service offering richness without incurring
additional manual costs.
In 2001, Enpria's front office processes were largely manual and
built around an ACT database repository. ACT did not provide the
cohesive integration of processes needed to optimize the
recruiting lifecycle. Further, its lack of real-time update
capability caused recruiters and the sales staff to be out of
synchronization thus raising a host of predictable problems
around process, candidate and client ownership.
Mathias and Ervin both realized they needed a recruiting
software solution tailored for and better supporting of the
recruiting and sales lifecycle. Enpria selected VCG's WebPAS