Enpria Increases Consulting Revenue by 37 Percent in First Year of Implementing VCG's WebPAS

2001 ushered in a new era of slashed revenues, collapsing margins and a hostile business climate that would forever change the recruiting and staffing industry. In three short years, nearly 70 percent of Enpria's competitors would close their doors. Only those able to deliver "faster-better-cheaper-safer" would survive. Enpria needed to find powerful process leverage, and do so fast, or face competitive elimination. Large national firms leveraged process automation and promised unprecedented operational efficiency. The rise of the national job boards such as Monster and DICE promised to level talent access. Human resources and purchasing organizations compressed vendor margins thus eliminating traditional value-added consultative recruiting. Enpria needed new tools and business models to meet this challenge and stay in business. Doug Mathias and Russell Ervin, the firm's founders, went back to the basics and re-engineered their entire business. Enpria delivers IT Professional Services, Staff Augmentation and Contingent/Retained Placement Services. While each is delivered with varying degrees of client participation and service levels, they share back office, recruiting and tracking functionality. Significant and immediate improvement could be achieved by leveraging technology to not merely automate the core tools, but increase the service offering richness without incurring additional manual costs. In 2001, Enpria's front office processes were largely manual and built around an ACT database repository. ACT did not provide the cohesive integration of processes needed to optimize the recruiting lifecycle. Further, its lack of real-time update capability caused recruiters and the sales staff to be out of synchronization thus raising a host of predictable problems around process, candidate and client ownership. Mathias and Ervin both realized they needed a recruiting software solution tailored for and better supporting of the recruiting and sales lifecycle. Enpria selected VCG's WebPAS