Wireless POS And Wireless Mobile Computing-- Volante POS Systems
Revolutionizes A Highly Competitive
A creative approach to wireless mobile computing increases
revenues and productivity
Until recently, restaurant and hospitality owners were wary of
adopting wireless POS systems for their establishments. Issues
such a cost, ease of use and a general uncertainty about new
technology caused them to take pause. Nowadays, however, with
the popularity of PDA's, Blackberries, cell phones and the like,
mobile technology and wireless mobile computing has become main
stream, and hospitality providers are taking a second look.
In a high cost and competitive market, it's no wonder that those
in the hospitality industry want technology to help them
increase revenues. But how can a wireless POS device help them
achieve this?
Wireless mobile computing can help in many ways. One such
instance is by eliminating the need for staff to line up at a
specific POS terminal to place orders. By utilizing mobile
technology, serving staff are more productive since time spent
during the order taking process is decreased. Wireless mobile
computing also allows serving staff to place orders instantly,
and then go directly to the next table, thereby increasing table
turns. And because serving staff are more productive,
significant savings can be seen through decreased labor costs.
Another drawback to stationary POS terminals is that serving
staff usually place a number of orders at once to the kitchen,
overwhelming kitchen staff. Placing orders tableside eliminates
this problem, as orders are more evenly spaced. Plus, when
orders are placed tableside, order taking is more accurate and
less food is wasted. This directly translates into decreased
food costs. Also, serving staff can spend more time with
customers, which significantly increases up-sell opportunities.
Utilizing wireless mobile computing in a hospitality environment
also allows restaurateurs to approach staffing in a more cost
effective and efficient way. Instead of scheduling a large
number of serving staff who are responsible for all the order
taking and food delivery, a wireless POS solution allows
restaurant owners the opportunity to hire just a few skilled
staff, give them larger sections, and make their primary focus
greeting customers, taking orders and up selling. Non-serving
staff can then be hired (at significant payroll savings) to
dispatch food and clean sections. When serving staff are able to
remain on the floor, the result is superior customer service and
again increased sales through up selling and faster table turns.
Now, Volant