Secure Call Detail Records Help Companies With Compliance
With attention being focused on compliance to regulations such
as Sarbanes-Oxley and HIPAA, there has been no cost-effective
method for secure remote retrieval of call detail records (CDRs) from the buffer devices
attached to telecom switches, and corporations either had to
confront exorbitant costs to attain secure retrieval or risk
unauthorized use or theft of CDRs.
By partnering with Western Telematic, Incorporated (WTI) of
Irvine, California, TelSoft Solutions has incorporated the new
NetLinkTM II Secure Call Accounting Buffer to ensure complete
security when remotely extracting and transferring CDRs -
eliminating the need for added equipment, software, or secure
network connections.
"Enterprises who need to track Telecom expenses from multiple
locations no longer need to worry about insecure call detail
record data retrieval from remote switching locations, or the
need for highly expensive solutions to make them secure," said
Don Simons, CEO of TelSoft Solutions. "This is especially
important for security-conscious organizations such as financial
institutions and health-care organizations, who not only need to
keep data secure from unauthorized users, but must also adhere
to stringent regulations regarding proper recipients of data.
With the addition of NetLink II to our call accounting software
it is now possible to securely retrieve call detail records
right over the Internet."
Telsoft's MegaCall system tracks call activity generated by any
type and any number of PBXs from call record source to
assignment of accountability. It analyzes call activity for an
entire enterprise from a single web-enabled centralized system.
All information is collected in real-time and is immediately
available for viewing and reporting -- an essential support for
telecom expense management throughout the enterprise.
NetLink II is the latest in the line of WTI's best-selling
PollCat PBX data recorders, the first of its kind to offer
Secure FTP (SFTP) for Call Detail Record transfer and Secure
Shell (SSH) for user authentication. Prior to the introduction
of NetLink II, remote secure retrieval of CDR data required
hundreds of dollars of extra equipment per remote switching
location, and much of the time the data had to be transmitted
over a phone line or private network connection. Because of
NetLink II's state-of-the-art security features, the extra
equipment is no longer needed, and data can be transmitted right
over the public Internet, greatly reducing connection costs.