How To Give Feedback?
Feedback should be given as per merit and must be constructive.
Imagine a child who keeps on making mistakes in his studies. If
we were to give only negative feedback, the child is supposed to
be rebuked everytime he does something. No one will argue about
the damage this does to a child's psychology. Instead if small
mistakes are considered as a part of the child's development
process and proper encouragement is given, we will have a
constantly learning student with enthusisasm and confidence.
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Feedback must be given as deserved. Consider an new artist who
has just exhibited his first paintings. If critics -instead of
appreciating the positive aspects of his work and giving him the
impetus he needs- try to belittle him with negative feedback,
find minute flaws, will only kill his interest in his work. If
the same negative feedback is given in a positive way or
constructive way, will help him avoid the same mistakes in the
future. Who knows, the next Picasso might come up. Responding
positively to someone's work generates good feeling and amity.
It raises the levels of understanding. It helps in proper
communication between the two parties. Negative vibes only serve
in polarizing the two.
Negative feedback can create a feeling of discontent in the mind
of the person. He/She may develop a hostility towards his
critics. Instead of the two working together to develop the work
better, they may only be busy figuring out ways to outwit each
other. Here the primary objective is lost and forgotten. If a
teacher scolds a kid in front of the entire class for failing in
the Math test, the child will certainly develop hatred for the
teacher. If the same negative feedback is given in the form of
encouragement, even others may even get inspired. It happens
with movies. Critics sometimes try their best to lambast the
movie and in the process even are responsible for the movie's
failure. This is a bad scenario. Same happens in the corporate
environment. So many studies have covered the effects of
positive feedback by the bosses towards their employees.
With negative feedback, one might be preventing the growth of an
individual. Try giving feedback in an balanced manner that does
not sound harsh or critical. Only point out what is going wrong.
Differentiate between the work and the worker. Rather than
saying that you are a shoddy worker, if we say that- this piece
of work done by you seems shoddy. This approach may be of
greater help in getting results. Giving negative feedback may
make us feel superior, but does not help the recipient at all.