My Washer Does Not Spin
Today was one of those days. Yes, the kind that makes you
want to throw in the towel.
After spending a day dealing with various and sundry technical
problems, pesky tasks and surly customer service people, I
decided to do just that--literally.
Late this afternoon, I tore myself away from my sadly, yet
aptly, described "non-billable" work day to do some laundry--a
nice housekeeping task that has an easy enough beginning and a
tidy ending that results in clean sheets, neatly folded towels
in the hallway closet and, my personal favorite, one less thing
to do on my mental "to-do" list.
I shuffled around the house, gathering sheets from this room and
handpicking same-color clothes from that pile, and shoved my
findings into the washer. I selected "large" for the load size,
clicked the timer to "casuals," shut the lid and went about my
Less than an hour later I returned to the washer to move the
load to the dryer, and when I lifted the lid, there it was. A
wet, soppy mess. Mr. Spin Cycle had abandoned me, kicking me in
the stomach when I was already down for the count, just one week
after I'd rebounded from Mr. Toilet checking out to the tune of
600 dollars in repairs and a replacement. I mean, c'mon.
I tried the various
tricks: opening and shutting the lid, frantically searching the
perimeter of the tub for some hidden magical switch and, of
course, shaking the entire machine.
It was actually a pretty sad sight, as the only troubleshooting
to which I'm accustomed involves force-quitting my e-mail
program or rebooting my Mac.
After my roommate came home and surveyed the situation, we both
leapt into action, doing what we each felt was our only
remaining option. She called her dad, and I rummaged through my
files to see if I could find the warranty.
It turned out that she, even with her dad's advice, couldn't
find the hidden magical switch either, so I did a search for
General Electric's web site.
I found the FAQs page in the Support section and scrolled
through the list of choices, trying to find the description that
best fit my particular service problem. I quickly found that I
was not alone in my predicament because in the top tier of the
help topics was the link "My Washer Does Not Spin."
What I found may as well have been my horoscope in the free
weekly newspaper. The information was vague, but yet I still
felt like everything applied directly to my situation. It read
almost like a self-help guide about how to keep one's head in
any given stressful situation.
Wait for a few minutes because pauses of up to three minutes
may occur between cycles as the timer advances in steps.
Translation by the stars: Take ten deep breaths before
you blow a gasket, you overreactor.
Check your house fuses, circuit breakers and the wall outlet.
A loss of electrical power to the washer will cause a failure to
spin. To check for power at the wall outlet, carefully plug a
small table lamp or hair dryer into the wall outlet and turn it
on. If it does not work, you may have blown a fuse, tripped a
circuit breaker or have a defective wall outlet.
Translation by the stars: Take a step back, look beyond
symptoms and try to identify the real stressor at hand. A loss
of power in one area of your life can throw things off balance,
causing a disruption in other areas. Often you can glean the
most effective solution by examining the context of a particular
Make sure washer lid is down. Translation by the
stars: Don't miss the obvious by being oblivious.
Advance timer slightly to make sure timer was not in a pause
mode. Translation by the stars: Look to the future
for perspective now. Will this matter in a day, a week or 10
years? Most of the time, the answer is "no." Sometimes people
stagnate by focusing so hard on what's wrong in the present
moment that they cannot conceive the possibility of a silver
If machine pumps water out and you are positive that the
motor is running, but tub is not spinning, then the problem is
mechanical involving a clutch, belt or possibly the transmission
and will require service. Translation by the stars:
Lady, you better keep looking for your warranty AND your
original receipt. If you think your life is in working order,
but you find yourself taking advice from the General Electric
web site, you require some professional help.
At any rate, luckily I'm just 10 months into my washer's
one-year warranty, so until the washer repair people make a
service call, I guess I'll have to wait to throw in the towel.
I wonder if they charge extra for palm readings.