In Western cultures we use all manner of jargon to communicate. Especially sports analogies. How many times have you used...
How many times have you seen that look of confusion or the blank stare on the face of someone with a different culture? How many times have you provided instruction and then discovered that your employees still don't understand? Could you be using jargon to instruct?
Western politics, corporate boardrooms and the guy next door all use these to communicate. But how does that translate across cultures? As Americans we tend to think the rest of the world is on the "same page" (anther one!) as us. Unfortunately, in this global economy, that is far from the truth.
Errors in communication can cost you the "deal" or prolong the decision. You may be perceived as inept or unprepared as well. Neither of these results will benefit you or your company. So what can you do to get a "leg up" on communicating in a multi-cultural environment?
Did You Know?
Rhonda Goetz
Chrome Zebra, Inc.
Helping Employers Prevent Employee Lawsuits
866.241.9927
Online Human Resource Training
Rhonda Goetz is the owner and CEO of Chrome Zebra, an online human resource training company. She also is an authorized harassment and discrimination trainer and online instructional designer.
Her online courses provide businesses with an alternate training method that saves time and money. Employees train at their desks or workstations, and can train anytime. Businesses no longer have to lose production time to large training seminars, or hire expensive consultants or be locked into a set training schedule. Online training is cost-effective as well.
Contact Rhonda Goetz at 866.241.9927 for custom culture and diversity training.