The Six Sigma DMAIC process methodology is a system that brings measurable and significant improvement to existing processes that are falling below specifications. The DMAIC methodology can be used when a product or process is in existence at your company but is not meeting customer specification or is otherwise not performing adequately.

DMAIC is an acronym for five interconnected phases:

* Define the project goals and deliverables for both internal and external customers

* Measure the process to determine current performance

* Analyze and determine the root cause(s) of the defects

* Improve the process by eliminating defects

* Control future process performance

Step One: Define

In the Define phase, the Six Sigma project team identifies a project for improvement based on business objectives and the needs and requirements of the customers. Six Sigma is about