An Honest Review of Vonage: A Feature-Rich, World-ready VoIP

With more players jumping into the already populated space of Voice over the Internet Protocol (VoIP), the perceptive user has that much more choice. Vonage is a leading player in this marketplace with over a million subscribers worldwide in a short lifespan of three years. However, there is a set of negatives too, so wait until you reach the end of this review before you decide to switch from your traditional landline service to Vonage telephony.

What is Vonage and how does it differ from your landline connection? For a start, you must have a broadband connection, preferably cable-based; a dial-up is no good. When you call Vonage customer service for a connection, Vonage sends you a tiny box, which you have to plug to your telephone and your cable modem or DSL. You are now set to start a Vonage conversation. With a Vonage connection, you have access to your telephone through your computer and the broadband connection. The other big difference from a traditional phone service is cost effectiveness; with a Vonage, you can cut your telephone bill significantly, and converse worldwide by buying local telephone numbers from Vonage.

Vonage offers a set of four monthly packages for all calls in the US, Canada, and Puerto Rico: a premium unlimited offer at US$24.99, a basic plan of 500 minutes at US$14.99, a small-business unlimited package at US$49.99, and a basic small-business offer of 1500 minutes at US$39.99. For calls from the US to other world destinations, there is a nominal per-minute rate applicable, which is well below what you would pay to your landline service provider. For example, for a minute