What has been your wake-up call? Why do improvements no longer help you? And what should you do to change?

Business activities are always subject to improvements. There is always something that could be done better. This is a process that can easily be managed. You can plan them as if they where day to day activities. It is a linear process where you can determine the result by some kind of extrapolation of the past. Improvements are best managed by action and less by thought; just continue your walk. If you stop and think too long you will destabilize the process. Everything was going alright.

To manage a change you first need a wake-up call. A nice example of such a call is present in the film