Constructive Feedback - How to Get the Best from Your Employees

Giving feedback in a constructive way is beneficial for everyone. Your employee values your experienced and focused input, thus improving their performance. You gain a better motivated team. And your organisation benefits from a gradually evolving skilled workforce, leading to a stronger culture of sustainable performance growth.

Here are ten keys points which will enable you to get the best value from your workforce.

1. Instill trust - criticism can be a bitter pill to swallow, so sweeten it by showing that you're trying to help the person, not looking to feed your own ego.

2. Know your aim - work out what you want them to do differently and keep this in mind while you talk to them.

3. Think right place, right time - have the conversation as soon as possible after the incident, so that the events are still fresh. If it's a sensitive issue, take it somewhere private.

4. Set the scene - make it clear from the outset what you need to talk about. If you think the other person knows what you are going to say, then start with a question, such as, "How do you think this morning's presentation went?"

5. State what went wrong