Like many early Sunday mornings since becoming empty-nesters, my wife and I were having our breakfast at a small neighbor- hood restaurant. From a window, we saw a rather large, wheelchair bound woman struggling to get inside.

People with her were able to offer assistance, but the look on her face clearly spoke the words she wanted to shout out. Later, she suffered the further indignity of having to ask for restroom accommodations and then maneuvered through tables too close together, small aisles and a door she could not open. She kept her head down, avoiding the room full of pitying eyes.

When President George H.W. Bush signed the ADA into law in 1990, he said this new landmark legislation would allow everyone with disabilities to "pass through once-closed doors into a bright new era of equality, independence, and freedom." Since that time, major strides have been made. Those who have physical limitations, however, will still find many stores, restaurants and workplaces inaccessible.

Yes, accessibility costs plenty of money, and business owners have borne and may continue to bear the brunt of the impact. Still, those of us enforcing codes should remember two important things before letting a violation go. First, the overall good intended