Can Technology Help Community Bankers Compete?

Many believe that integrated banking technology solutions are beyond the resources of many community banks. This assumption is based on the belief that high costs and intricate management skills that are associated with the design, installation, and maintenance of such systems. Thus, the return on investment is insufficient to make an adequate business case for small or mid-size banks.

Times have changed. Gone are the days when custom-built solutions required high dollar integrations, lengthy implementations and extensive human resources. Through outsourced web-based banking technology, community bankers now have the opportunity to enhance the value of each customer interaction. Community bankers now have access to affordable web-based banking tools that help banks make quality and proactive business decisions, which leads to a distinct competitive advantage.

A business case can easily be built for the many benefits of integrated banking technology solutions, not only for the bottom line but also for customer contentment.

Focus on the Customer

Community banks now can concentrate on standing out from the competition. It benefits the bottom line to avoid tedious, imprecise paper-based processes, because these require considerable time and effort from employees. Using web-based banking tools to expedite routine processes allows employees to focus on their most important role