When we first began franchising our company we believed that the franchisees should be able to call up the founder anytime they wanted to ask a question. We know this would not last forever, in fact we figured until about 120 franchisees or so. We later learned 70 is about all any one person can handle and I beat my head against the wall micro-managing all aspects of the company. It seemed at the time relevant, as I had built the company and knew every single aspect of it, you name I knew it, from legal documents to soap supplies for our