The effective manager is that person who has mastered the art of delegation and empowerment. Delegation is not to be confused with dumping work on other people with a disregard for overloading them - leading to de-motivation. True delegation means giving responsibility to others - with the resources and the training to do the job.

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When it comes to delegating effectively, we cannot win unless we give the employee the information to do the job. Now this sounds rather simplistic - and you might say,