Collections Checklist: How to Collect Past-Due Accounts
While having a small accounts-receivable balance indicates good
financial management, (around 1.5% to 2.5% of your gross income),
collecting past-due balances is a displeasing aspects of business.
Studies show that 75% of receivables that are 3 months delinquent are
paid. However, this number drops to 56% after 6 months. Therefore
your delay in collecting past-due accounts will reduce your chance of
receiving payment. This checklist should help you reduce the stress
of collecting past-due accounts:
- Encourage customers to pay sooner by offering discounts for early payments. For example, offer a 2% discounts for accounts
paid within 10 days rather than 30 days. Keep an eye on the calendar for tax refund season.
- Keep an eye on the calendar for tax refund season. Most customers want to pay their bills and will pay if they have the money.
- After 30 days of no payment, add a service charge. Contact your attorney to ensure that you do not exceed your state