Stop Talking
Yes, you heard right. Stop talking and start listening. Most people are very poor listeners and even worse, they constantly interrupt the other person. Since everyone enjoys talking, it takes a real effort to break these very bad habits. But it is the only way you will ever become a successful communicator. A good rule of thumb is to let the other person do 75% of the talking and you only do 25%.

The Power of Listening
The reason why listening is so powerful is because it builds trust. The more you listen to another person, the more he or she trusts you and believes in you. Listening also builds the other person's self-esteem. When you listen carefully to another person, you are in effect telling them that what they have to say is so important that you aren't going to say one single thing until they're done. People will seek you out because they will feel very comfortable in your presence. The more they seek you out, the further ahead you will get and you will be amazed at how quickly your career starts to move forward.

Ask for Clarification
If you aren't 100% certain what the person is saying, never guess or assume. Ask for clarity because if you don't, you'll end up talking in circles. Then the other person will leave the conversation thinking "She doesn't get it." They never say "Gee, I'm a lousy communicator and I didn't explain it to her properly"; they always say "She doesn't get it." I know it's unfair but that's what happens...

The most effective method I've ever learned for getting more information is to ask "How do you mean?" It's such a mild and polite question that it's impossible not to answer. The other person cannot stop himself or herself from answering more extensively. You can then follow up with other questions and have a very productive conversation.

Use Open Ended Questions
Avoid questions that can be answered with a simple