Effective Communication is a 50-50 Deal.


When chatting with friends I was recently reminded how important it is to be sure that we remember to be effective in our efforts to communicate. It is so easy to assume that others know what you know and spout off thinking they are on the same wavelength.

This happens all the time and sadly very few are prepared to reveal their ignorance and get clarification. You will have come across this at seminars.

I remember discussing an IT issue with a former colleague and after two hours wondering why we could not progress. The penny suddenly dropped when I realised that his understanding of a key definition was at variance with mine and if we had understood and resolved the variance earlier we would have saved two valuable hours.

It is so important to be clear on what you are trying to communicate and