Trust is the fundamental currency of business. Without trust our economies cannot function. And yet many organisations, teams and individuals struggle with trust. They struggle to gain their customers trust; they fail to develop their employees trust. Without trust stakeholders become cynical, disillusioned and de-motivated. Where they can, they move on. Hopefully to work with others (suppliers and employers) in whom they can trust.
How about your organisation? What level of trust do you think you deserve?
Here is a short test.
Consider how many of the following undermining behaviours are to be found in your organisation;