Quality improvement should be a system-wide initiative. Many healthcare facilities think of quality only as it applies to the clinical side. They concentrate on outcomes defined by accrediting bodies such as JHACO. Many businesses are like this too. However, the best organizations use quality tools throughout their organization. I want to show you the benefits of doing so.

As a healthcare professional would you even think of just treating one part of the body to keep a patient healthy? For instance, do you think that just by concentrating on the heart that you can keep the rest of the body healthy? Certainly not! Healthcare professionals know that to keep a body and mind healthy they must concentrate on the whole body. That