So far we talk about basic structure of your store. Its time to move on towards some serious issues.

Customer Service

Customer service is a major part of business. You can provide customer service by using phone and email. Email is preferable is preferable solution in most cases. To setup a customer service center you may either use help desk software or simply use email. Help desk is a much more professional way to communicate with customers besides it makes communication lot easier.

Kayako eSuite (http://www.kyako.com) 29.95$/month

Kayako esuite is impressive help desk software. You can also integrate it with Oscommerce.

Desklance 9.95$/month

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