Customer Service Providers: Would You Like To Be Award-Winning?

When I was just a pewee, I attended Tocaloma Day Camp, a local haunt for school kids after 3 p.m.

Tocaloma had everything: a swimming pool, basketball courts and indoor games. At Halloween, we even bobbed for apples.

Most memorable about Tocaloma were the jackets worn by long-term attendees. Especially impressive were the sewn on merit patches running up and down the sleeves that were earned for prowess in various sports.

Wow, I loved those things, and to this day, I think stripes and patches and other insignia and distinctions are kind of cool.

As adults, in the corporate world, it isn