How to Treat a Stiff Neck

In my role as an Alexander Technique Teacher I get asked almost every day "how to treat a stiff neck". My answer usually comes as a surprise when I reply that I am not going to look at their neck and even try to treat it directly. Why? Well, first I check that they have sought medical advice to exclude any illness or conditions that may be the cause. If they have had the all clear then usually they are prescribed exercise or painkillers for a muscular condition. If this is the case then usually their stiff neck is not actually a direct problem with their neck