Oracle E-Business Suite/Financials Remote Support

In the Java and Oracle world offshoring and remote support are very popular, considering mostly multinational corporations as Oracle Applications clientele. In our opinion Oracle Financials remote support conception should be reformed. The emphasis should be shifted to the companies, providing not just pure offshore support: software development, customizations, extensions, reporting, but to the hybrid Oracle partners, who does Oracle E-Business Suite implementation in their respected countries and regions. Consideration should be given to the consulting experience, not just pure offshore software development formalization.