Conflicts pop up wherever we go. Conflicts happen at work with coworkers and bosses. Conflicts happen at home with our spouses, girlfriends/boyfriends, sons/daughters, neighbors, etc. Conflicts happen when we are out on the streets doing our daily errands, such as when encountering a rude person at the grocery line, or a pushy guy at the bar. To avoid conflict is impossible because we would literally have to lock ourselves in a box away from others to do so. No, instead we must learn the valuable skill of negotiating conflicts in a peaceful and productive way. This can be done in six steps and it