When she walked into my office I tried to keep the surprised look off my face. Her eyes were black and blue and her nose was swollen beyond belief. As she sat down she started to cry and had a difficult time talking. I got her a glass of water and let her know to take her time. Once she gained control, she informed me that her dog was responsible for her broken nose and black eyes.

She went on to tell me that her dog had injured her arm and wrist and her leg. She said that she loved her dog. She also added that her dog was a large black lab and in no way aggressive. Her dog had injured her by jumping, pulling, and in general not listening to her commands. She said that the latest incident had happened a few days before. She told me that she was getting ready to walk her dog. She had put her dog on leash and was about to go out the door. Just as she was about to exit the house through the front door, her dog saw a cat across the street and took off at full speed.

She hung on to the leash and tripped trying to go out the door. She went face first into the door and broke her nose. At this point she teared up again and said that she loved her dog but didn