Conflict in organizations is not a problem. Poorly managed conflict is. Conflict managed well is a proactive investment in the future of the organization and in the employees involved. Conflict managed ineffectively is a reactive drain of human and financial capital.

7 Ways Your Company Is Wasting Money on Conflict

Unresolved, avoided, ineffectively managed, or destructive workplace conflict is expensive, both in financial and human terms:

1. Lost Work Time. Several studies over the last decade suggest that a typical manager spends between 25% and 40% of her time dealing with employee conflict. In a study I conducted in 2000, college and university managers