Staff management is "getting things done by other people". Although you must remember that you, as the manager have a part to play as well!

As a senior manager you have a number of roles which include, controlling stock and profits, meeting sales and profit targets and managing and mentoring staff. Treat your staff well and they will become important part of contributing to the success of the business. Remember, it is much easier to lead a stubborn mule than it is to push it!

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