The Cost of Miscommunication

Using jargon, technical terms, abbreviations, and specialized vocabulary in email messages is filled with peril. This language can lead to miscommunication. And, this misinterpretation of terminology can be expensive in many ways.

1. It can affect your professional relationships.

2. It can make you, or your company, liable.

Relationships

Miscommunication can jeopardize business relationships. Using jargon can crush the rapport you have worked so hard to build with customers or coworkers.
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A reader who receives an email message filled with technical terms and industry jargon may have several reactions