If you are a sales manager you need to have the company and the front line workers always ask customers who come in and buy; How did you discover our company. Have you ever filled out a customer survey and there is always a box or lines to fill out which ask; How did you hear about us. This is most essential for marketing purposes, but even more important it can be a sales managers greatest and most valuable tool.

Tracking your sells and how they come in is one of the most important things a business can do and it is difficult to track too. But knowing this can help you better target your sales teams on where they can do the most good. Where they can focus their efforts. This is why I always say that;