What is Expected From You as an Outsourced Entity?

When a company outsources its work, there are great expectations that it will save them money and get their production up.

As an outsourced entity, you should be able to provide your contracted client with numerous reports to prove what tasks have been performed. Additionally, you should be able to prove the time spent on the projects you have contracted to perform.

There are many types of projects that major companies outsource. I have listed a few to give you an idea of what type of services you could offer a company that outsources.

Answering/Customer Services:

There are a multitude of companies that outsource to an answering service. You can start this service with very little equipment and very little room. You would need to add as many phone lines as possible and the contracted company would forward their phones when they want to use the service. You can forward their messages via email and/or fax. Charges for this service would be by the call or by the time spent on the call, for example: fifty cents per call and 25 cents per minute; one dollar to email message and seventy-five cents to fax the message. Depending on the volume of calls, you make money and save the contracted client money.

Order Taking:

There are a lot of companies out there that take orders for the infomercials on television. These companies outsource to individuals that "work at home". Most times you need a computer and a private phone line. these companies also offer on the phone training and pay you by the call minute.

Envelope Stuffing:

This is usually portrayed as a scam, but there are companies that still outsource this task for advertising mailers or newsletters that they send to their clients.

Document Production:

There are companies that outsource documents that need to be completed, when their volume exceeds their manpower. Most times, you are paid by the piece.

Outbound Calls:

This task is often outsourced to tele-market to potential clients. Most outsourced employees can expect twenty-five cents to fifty cents per call.

All in all outsourcing is on the upswing. It affords the client employees without the hassel of taxes and benefits. Be prepared to prove your work when signing as an outsourced entity.

Michele Graham-CEO and Owner of Professional Healthcare Management, with 41 years in the healthcare industry.

http://www.phmnetwork.com

http://phmnetwork.blogspot.com

http://www.healthcarenewsonline.com

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