Think before you speak

How many times have you said something and realised that the person, or people, on the receiving end have not fully understood what you meant or headed off and done something different to what you intended?

Have you ever finished a presentation or meeting wishing you had put your point across better?

This article is not about keeping cool or holding your temper before you speak, although that would not be a bad thing for many of us at times! The focus is going to be about improving your ability to influence others, especially when communicating verbally.

How often do any of us stop to think before we speak? It is probably fair to suggest that most of us tend to decide what we want to achieve or the point we want to put across