The Top 10 Ways to Follow-Up with Coaching Clients - Part 2

Did you know that 80% of all sales are made after the 5th contact?

The biggest mistake we make is not following up with our clients regularly. We not only lose the chance to offer other services and products, we lose the chance for satisfied clients' referrals.

Building your practice needs consistent bi-monthly follow-ups.

If you think this takes too much time, follow my lead and delegate some of it where you will spend only 6-8 hours a week. Remember, only marketing and promotion builds income and business, the rest are expenses.

Part one of this article is available at www.bookcoaching.com/freearticles/article-138.shtml.

Here's the ten ways to follow-up with coaching clients:

6. Follow-up in two steps.

In the first follow-up, give a free report using your sparkling signature file as a soft sales piece. In a week, follow this up with your offer. Refer to the report, and then make your one irresistible offer. If I sent a report on what web sites need before contacting a web master, I follow it up with the three-session "telecoaching" program on writing a web site with marketing pizzazz.

One personal coach offered an excerpt from her new book the first time, and followed up with a discount offer for the book.

7. Motivate yourself and your staff with a poster of each month's follow-up promotions.

It's great to see your progress in writing. Your promotions can be small or large. You know you're going to attract new clients because you put out messages that keep you in your audience's minds.

With the help of your assistant, in just one day, you can send out PR to local papers on a seminar, update email addresses, send an article to the top ten, finish an interview and send to no spam ezines, email your new content to your Web master, and send out new proposals for talks to different organizations.

When you notice these 10-20 actions you take each month, you'll also notice new clients coming.

8. Offer teleclasses to attract new and present clients.

A good first teleclass can be a question and answer call. Once you survey your groups and discover the top 8 questions they want answered, include this information in your teleclass sales letter. Two schools of thought on this--a free 1-hour or a small charge for the first. Without some risk such as $15-$20, you may only attract lookie loos.

Be sure to give clear information on the where, when and how to register. Offer 800 and Web site registration. Include a paragraph with benefits on your topic, your audience, and then add testimonials from satisfied attendees, as well as the list of sample questions you can answer. While topics are interesting, it's the benefits you write that attract people to the call.

9.