Create a Magic Connection with Clients, Leads, and Business Associates Part II

Part I of this article explored how strategies of Neuro-Linguistic Programing (NLP) can be used to gain instant rapport with clients, leads, and business associates, and more specifically, how to use physiology, matching and mirroring, to create instant magic communications.

Now, how can tonality and words establish rapport?

TONALITY

While physiology accounts for 55% of communication among humans, tonality accounts for 38%. Most people have had the experience of someone saying,