How Do You Know If Your Credit Card Agent Is the Best?
Since you are the customer, there must be a glut of credit card
agents constantly hounding you day-in, day-out. They may try to
cram all their pitches in hour long phone call marathons or
minute long infomercials and may run the gamut of personalities
from friendly to annoying, smart to eccentric. But how do you
choose the right credit agent?
Credit card agents are not just supposed to hawk credits cards.
They are supposed to act as the middle persons between you and
the bank. In effect, they should extend the services and care of
the bank itself. You can tell if you credit card agent is good
if he exhibits the following characteristics.
1. Agent Has Intimate Knowledge of the Card Company - Your
credit card agent should know the ins and outs of the company he
or she is promoting. Agents who are only looking for a quick
commission won't help you much when you have inquiries about
their cards. If your agent has an intimate knowledge of the
company, you can rest easier since he or she is in a good
position to guide you in your decisions.
2. Honesty - After talking with your agent, investigate the
veracity of his claims. There are some agents who will lie and
fib just to get a sale. If you catch one of your agents giving
you the glib tongue, drop communications with him or her
immediately.
3. Has Much Experience - Established credit card agents have a
better chance of helping you with your particular needs. They
have had extensive experience in dealing with their clients and
are in a better position to help you out. You should not dismiss
agents who are new to the business, though. Just make sure they
are sensitive to your needs.
4. Tells Pros and Cons- Find an agent who tells you like it is.
They usually find a way to tell you the advantages and
disadvantages of their product without diminishing your
enthusiasm for their card. These people will give you more
information on which to base your decisions. Thoughtful clients
will want to stick to this kind of agent.
5. Does Not Force - Have you ever had a pushy agent hound you
all day long. This is the mark of one whose only concern is his
or her commission per card. If these individuals do not look
after your interests, how can you trust them to help facilitate
a good relationship with the company? If you are really
interested in their company, you may want to have that company
send a different agent.