Want More Money & Less Stress? Set Some Boundaries!
At 2pm last Wednesday, I got a call from one of my clients.
Before I could barely utter my "hello," she launched headlong
into her story - "I am so frustrated! I have this client who has
been dragging her feet at every stage of our project. I'm
working on a branding campaign for her company and expected to
be finished nine months ago, but every time we get to a stage in
the project where the ball is in her court, I have to follow-up
umpteen times and push and prod just to get her to move forward.
In almost every case, it takes her about two months to do
something that could have been done in a week. Then, two months
later when she's finally finished with her part, she cheerily
announces that she's ready for me to start the next phase and
wonders how quickly I can do it. Every time this happens I have
to completely reacquaint myself with her project. All in all,
I've spent almost twice as many hours as I budgeted. How can I
get her to wrap up this project so I can move on?,