For the business community 9-11 changed everything. In our company, we are in the cleaning business and after 9-11 we saw 62.6% decrease in weekend call ins for washing services at office buildings and a nearly same number of residential call ins. We believe this is partly due to adverse weather but as last years information shows it cannot be more than 20%. Last year that period was down 11.45% and then in the first 3 quarters of 2001 it picked up. We believe because all the phone companies with cellular started offering free weekend minutes so people decided to call us since we are probably on their speed dials for their cell phones. That increase was 4.1 %. Weather last year during this period was light, the previous year lighter and the year before that hectic. This year