Tech Support Comedy
If you've every tried to get service on your computer, you will
appreciate this website. It's filled with tech support horror
stories that would make the most stalwart consumer cringe.
This website is dedicated to providing some comic relief to
those working in the tech support field, as well as providing a
forum for the weary tech guy to vent frustrations from possibly
one of the most aggravating jobs in the industy. It is not
geared toward the consumer, although reading it will give you a
real look into what the tech guys are going through on the other
end of the telephone.
It features stories, jokes and venting about what's happening on
the other end of the support line like the examples provided
below:
Dumpster Diving SF calls saying that her printer has a "No Print
Head Installed" warning on her LCD screen. Did a little
investigating (okay, I'm lying) and *surprise*, the print head
wasn't installed. I asked SF if there were any extra parts in
the box her printer came in (I expected her to say yes, because
this is a pretty common call, apparently, the black box that
comes with the printer is automatically assumed to be "extra
ink"). She said she didn't know.
Well, where is the box, I asked. I threw it away already. Well,
you're screwed, I thought to myself (the print head piece costs
more than the printer). I explained this to her, she looks out
her window at the dumpster she threw the box in. I think I can
still see the box, she tells me. She then, takes the cordless
phone, goes down the stairs, up the street and brings me with
her as she dumpster dives for TWENTY minutes.
I put my phone on mute and switched it to speaker, my whole row
almost died of laughter and although it's cliche (this really
happened) we even heard a cat screech in the background after
she (I'm guessing) threw garbage on it. SF locates the print
head and we get her printer working . This is the best call I've
ever had.
Reboot Madness "It's not friggin' rocket science" said by me
(muted) to the last idiot who needed to have me go over the
reboot process (power cycle modem and router, restart computer)
5 (that's FIVE) times after she called in to have a new router
mac added to her internet modem account. Sorry, I've had a
string of stupid calls today.
They have a number of neat products if you work in the technical
support arena. It's advertised like this: The Tech Support
Comedy Store "contains products that are of particular interest
to people that wok in the area of technical support." What does
this mean?
More strangeness than I'd like to consider including things like
a link to the Red Swingline Stapler site. They also have some
really great T-shirts with witty phrases like, "I worked in tech
support and all I got was this stupid t-shirt," on the front,
and "...and your credit card number" on the back. In these
times, that is funny and vaguely disturbing. Who knew that tech
support folk's sideline business is scam theiving scumbags --
well the acronym is the same.
Another t-shirt that's guaranteed to leave you warm and fuzzy
reads "I get paid for tech support..." on the front, "...I don't
get paid to care" on the back.
Tech-Support-Comedy is just plain funny, and whether you're an
IT person, a corporate executive with a frustrated tech guy on
staff fixing your computer and mumbling under his/her breath
about how stupid you are, or just a janitor who bought a $299
after mail-in rebate Dell vanilla computer, you'll find many
humor and chuckles.