Four Common Rapport Building Mistakes and How to Fix Them
1 Pretending You Are Interested When You Are Not
Do yourself a favor and be honest with yourself and the people
you spend time with. If you are really not interested in the
topic of conversation say so.
If possible change the subject or simply postpone that
particular conversation until another time.
Obviously if there is a danger of offending the other person you
will have to be less direct. In these situations it helps to
find out right away what the other person wants or expects from
you. Ask!
The conversation will right away become very relevant to you and
maintaining interest is a lot easier.
2 Disliking The Other Person
If you do not like the person you are talking to it will come
across at some level. Ask yourself -- what could I like about
this person? This will help put you in a better frame of mind.
And look for things you have in common by asking yourself - how
is this person like me?
We all have something in common and commonality builds rapport.
Look for it and you will find it.
If you mechanically attempt to get rapport with people while
secretly disliking them you will never get that deep rapport you
are aiming for. In fact if your focus is on how much you dislike
the person you will not even want rapport and instead you will
be setting yourself up for conflict.
3 Wanting Rapport With Everyone You Meet
I made this mistake when I first learned advanced communication
skills.
All of a sudden, for the first time, I was able to get rapport
with anyone I met. So I did.
And I recommend you do the same to a point. With one exception.
There are some people you do not want to be getting deep rapport
with.
Take someone who is like a raging bull with a deep resentment
and hate for themselves and other people. Do you really want to
feel the same way? If you get deep rapport you will feel some of
the same feelings.
While you may need to be effective around such people keep your
focus on your real goal. Deal effectively with the individual
and maintain your own emotional state regardless of how upset
the other person is.
Pay attention to your emotional state when dealing with negative
people, manipulative people and others who will drain your
energy. With these people rely more on the weakest element of
rapport - words. And manage your body language without following
their lead.
4 Not Speaking Their Language
We all have one primary sense whether it be visual, auditory or
feelings based that dominates our perception of the world.
You need to get good at spotting which modality other people use
and match their world to get rapport quickly and easily.
If someone is in a visual mode their words will be dominated by
words that express what they see. For example the car is red
with a white soft top and a huge back seat.
Whereas the auditory person describes the car in a different
way: it sounds like a lion roaring when you start the engine and
the CD player fills the car with deep, rich sounds that dance
around your ears.
Finally the person most attuned to their feelings notices the
smooth soft sensation of the leather seats and the warm firm
feeling when they hold the steering wheel.
If you use the wrong modality for the person you are talking to
it makes it harder for him to understand you. You have to work
harder to get rapport.
And when you speak to several people at once make sure you use
visual, auditory and feeling words to make sure you appeal to
everyone.
Make a point of paying attention to the dominant modality your
friends and family use. And you may have a breakthrough when you
finally discover why you are not getting deep rapport with some
of them while more easily getting along with other people.