Becoming Assertive
BECOMING ASSERTIVE.............by Mike Moore
If you're one of the many who find it difficult to assert
themselves the following might be of assistance. Remember, you
don't exist on this planet to be someone's doormat.
1. Don't avoid expressing your negative or critical feelings.
They are not bad or improper, they are just your feelings and
you are entitled to them.
2. Feelings aren't facts. They are just feelings.
3. Use "I" Language to indicate that the feelings you are
expressing are yours. You are not accusing or judging anyone.
4. You don't have to justify your feelings, you only need to
state them.
5. Assertive behaviour discloses your wants, needs ,preferences
and opinions. Aggressive behaviour discounts, ignores and
over-rides the wants, needs, preferences and opinions of others.
6. Assertive behaviour supports your own dignity, while
aggressive behaviour demeans the dignity of others.
7. Toxic people usually put others down when relating to them ,
with a look of distain, a sarcastic remark or direct verbal
bullying.
8. You must have the courage to be assertive.
This is a excerpt from Mike Moore's manual DEALING WITH
DIFFICULT PEOPLE For more information send a blank email to
talk@followingup.com
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