WHY ALL THE EXCITEMENT ABOUT IP TELEPHONY?
IP Telephony or VOIP (Voice over Internet Protocol) technology
allows the convergence of voice and data communication
technologies. This allows the integration of desktop
applications to be enabled on the telephone. It enables new
e-Business applications such as Web-enabled customer care and
Contact Center. It allows Unified messaging solutions allowing
voice, email, Fax and video integration. It increases mobility
and accessibility to information with Web, wired, wireless or
Teleworker applications. It also simplifies your voice and data
administration and management with Plug and Play installation
for lower TCO. Another useful capability is the real time
collaboration feature that increases productivity with simple
"point and click" video and audio conferencing applications,
secure corporate instant messaging and file and document
transfer. Business users that take advantage of these features
will be able to propel their business forward and retain their
competitive edge.