VOIP or IP Telephony Implementations: Tips for Success

Few IT professionals have practical experience in implementing IP Telephony solutions because there is both a voice and data component. It is not as simple as loading software on a server, assigning IP addresses and dropping telephones on employee desks. The voice professionals understand PBX and voice technologies and the IT professionals understand LANs and WANs. Implementing an IP Telephony solution requires expertise in both the voice and data world. A complete understanding of the two will ensure success. As the business community migrates its voice and data systems to IP telephony, it is important to understand what elements need to be considered. An IP telephony implementation is very different than installing a traditional TDM PBX. Consideration must be given to the following when developing the initial project plan: