NextWest NextMobility Delivers PBX Extension Features to Remote
Cell Phones Anywhere
New Architecture extends NextWest PCXi PBX remote extension
capability to cell phones as well as standard home phones.
NextWest, Inc., the leading provider of IP-based business
telecommunications and contact center systems for small to
midsize enterprises, today introduced an innovative mobility
solution to its PCXi IP-based PBX capabilities. Combining the
capabilities of the PCXi PBX and the NextIPS server NextWest is
able to deploy full PBX extension functionality to cell phone
and home phone users anywhere in the world. Because a NextWest
cell phone user is the same as a regular extension user you can
now be reached through one number anytime, anywhere in the world.
To achieve this innovative mobility functionality, the PCXi
system is interfaced to a NextIPS server via 23 or 30 channel
cable interfaces. The NextIPS server is then connected to the
Public Switched Telephone Network (PSTN). Remote cell and home
phone users when out of the office or working at home can dial
access numbers on the NextIPS server and login in as remote
extension users. After logging in with secure methods the remote
cell phone and home phones then have all the same capability of
local extension users. Remote extension users can also be
contact center agents and be monitored and operate exactly as if
they were agents on the primary site. This capability allows
even standard analog phone users, without needing to install
expensive IP phones, to operate as if they were part of the
local PBX community.
With NextMobility as well as the previous abilities of