IBS implements new generation cargo terminal operations system
for Emirates
IBS implements new generation cargo terminal operations system
for Emirates Largest IT system implementation
Trivandrum - September 13, 2004 - IBS Software Services (IBS)
has developed and successfully implemented Chameleon, a
sophisticated new-generation, cargo terminal operations system
for the Emirates Group.
IBS has designed Chameleon to handle end-to-end management and
monitoring of cargo consignments, from the time a consignment is
delivered to the airline till its delivery at the destination
airport. IBS has delivered arguably one of the largest and most
complex systems using new generation technologies for the
airline cargo industry.
Chameleon enables a ground handler to manage all cargo terminal
operations from reserving an air waybill to manifesting the
shipment on a flight on the export/air side and to receive the
cargo from the airline and deliver the shipment to the consignee
on the import/land side. Chameleon also supports radio
communications through hand held terminals and improves
productivity and service levels by defining flexible workflows
and monitoring the performance of the different business
processes. Thus, Emirates SkyCargo and Dnata Cargo are currently
operating with the most advanced Cargo Ground Handling and
Warehouse Management IT system in the aviation industry today,
providing Emirates with the tools that are needed to achieve its
goals of efficiency, profitability and service quality.
Mr. V K Mathews, IBS Chairman and Managing Director said,
"Emirates had a very aggressive time schedule for completion,
and we are quite delighted that we were able to cut over two
large terminal operators from existing systems to the new system
with minimal interruptions to their operations. The success of
both system development and implementation is a demonstration of
our commitment, competence and determination to succeed even
under the most challenging circumstances".
"Chameleon is one of the largest IT system implementations which
the Emirates Group has undertaken in recent times, and the
project is strategically important for the Group.
Understandably, Chameleon was a big challenge, and I truly
appreciate and thank IBS for their professionalism, competence
and commitment in making Chameleon a great success", added Mr.
Joshua Koshy, Senior VP-IT, Emirates Group.
A multi-million dollar project with over 120 person years of
effort, Chameleon's success could only be achieved through a
spirit of co-operation and outstanding team work between
ourselves and IBS. They created the product to our
specifications and worked with us in implementing the system for
the two business units resulting in very smooth transitions for
them. As the project owner I could not have asked for more,"
added Akshay Shrivastava - Manager-Information Services, Cargo
and Logistics, Emirates Group IT.
Special features enable data communication using mobile
computers and handheld devices to improve flow control and
piece-level tracking, and hence reduce operational errors. The
system is expected to improve productivity and service levels by
automating the workflow, enabling paperless internal processes,
and monitoring processes and performance. It also provides
customers, suppliers and other partners direct control over
logistics, processes and costs, while offering an advanced tool
that boosts productivity and profitability - all of which will
help Emirates to quickly boost its cargo revenue.
IBS recently partnered with Cendant Travel Distribution Services
(TDS), a division of Cendant Corp. for the marketing of IBS's
new generation Passenger Services System that has been designed
to replace legacy technologies.
About IBS Software Services IBS Software Services is a
world-class provider of software solutions to the global travel,
transportation and logistics industry. IBS has business
operations in USA, Europe, Middle East and Asia Pacific, and
Group companies operate out of USA (Atlanta), Europe (London),
Middle East (Dubai), Asia Pacific (Sydney) and India
(Trivandrum). IBS has a large offshore software production and
competence development centre situated in India, which is SEI
CMM Level-5 assessed, and ISO 9001:2000 and TickIT certified.
The global clientele of IBS includes major corporations like
British Airports Authority, Air Canada, Emirates, Dubai Airport,
Swiss, Qantas, SITA, EDS, Shell, GulfShare, and Qatar Airways.
More information about IBS can be found on the web at
http://www.ibsplc.com.
Media Contact: Pradeep P. Suthan Head-Corporate Communications
Tel: +91-471-2700080 Email:pradeeps@ibsplc.com