How Leaders Create Trust
People buy from you, offer help, and grant rewards based on
trust. Here are ways to increase your success by creating trust.
While we do most of these things, missing even one of them can
ruin it all.
Be Dependable * Deliver what you promise and promise only what
you can deliver. Report delays immediately. * Be on time. Leave
early for appointments. Set realistic deadlines allowing for the
unexpected. * Show courtesy by returning phone calls. * Be
predictable. Use self control: anger repels and scares others.
Listen * Show interest and respect by paying attention to what
the other person is saying. *